Overview
Information on using a Business Fairfax account and how that compares to the production environment.
❗ If you have accounts in both the testing and production environments, be sure you're in the intended environment. To test a transaction, confirm you're using Fairfax. To send a real transaction to an actual signer, verify you're logged in to your Production account.
🎯Primary Audience: Proof for Business
Fairfax
Our test environment is known as Fairfax. Fairfax allows you to create mock transactions to practice using Proof. You can experiment using the Proof user interface (UI) and/or the API at https://app.fairfax.proof.com.
Production
A production account is your live account used to send real transactions to your customers. Log in to your production account at https://app.proof.com.
Signers
Signers access transactions through the following URLs:
- If you access a transaction sent from Fairfax as a signer (for testing purposes), you'll be directed to log in to https://app.fairfax.proof.com/.
- When you send authentic transactions to your customers via your Proof production account, they receive access links via email directing them to create an account or log in to their signer portal located at https://app.proof.com/.
Feel free to reach out to our Support team if you need help!
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Chat: Click the icon in the corner of your screen:
- Monday – Friday: 8 am – 10 pm ET
- Saturday – Sunday: 8 am – 7 pm ET
- Email: support@proof.com
- Phone: Available depending on your subscription
Notaries are available 24/7/365!
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