Audience: Organizations
The short answer: Certain organization accounts have access to Fairfax — Proof's sandbox environment where you can test features or experience Proof as a signer without affecting real transactions.
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Be sure you're in the intended environment. To test a transaction, use Fairfax. To send a real transaction to an actual signer, use Production.
Fairfax vs. Production overview
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Fairfax simulates the full transaction experience and actually sends transaction emails. Do not use customer contact information to protect privacy and avoid confusion.
| Fairfax | Production | |
| URL | https://app.fairfax.proof.com | https://app.proof.com |
| Purpose |
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| Experience Proof as a signer | Emails sent from Fairfax test accounts are directed to the Fairfax URL above. | Emails sent from your Production account are directed to the Production URL above. |
Summary Checklist
- Use Fairfax (app.fairfax.proof.com) for testing only.
- Use Production (app.proof.com) for real transactions.
- Fairfax sends real emails — never use real customer contact information in the test environment.
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Still unsure? Contact Proof Support for help.
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