Title Agents: Create a HELOC eClosing

Overview

Learn to create a HELOC eClosing from the Title portal on the Proof platform.

Typically, Lenders initiate Real Estate Closings. However, Title Agencies may service HELOCs on behalf of a Lender. In this situation, a Title Agent can initiate and execute the entire transaction with the borrower(s) on the Proof platform.

🎯Primary Audience: Title Agents

Table of Contents

We also have a demo of the HELOC process from the perspective of Title Agents, Lenders, and borrowers (signers).

Steps

Step 1

Start a new closing

Log in to your Proof account to complete the steps below.

• Choose My closings from the navigation panel on the left:
  • If you don't see the panel, click the caret to expand it.
• Initiate your transaction using the dropdown in the upper right corner.
• Click Send new transaction Select Real Estate Closing.

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Step 2

Type of closing

Select HELOC.

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Step 3

Property address

Provide the property address and click Continue with eClosing.

• Street address
• Apartment, suite, etc. (optional)
• City
• State
• Zip
• Country

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Step 4

Additional details

• Provide a file and/or loan number to make it easier to find the transaction later. (Optional)
• Select the appropriate option under Is a secondary ID required for recipients on this transaction?

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Step 5

Signer details

1. Provide signer details:
   • Vesting type
   • Name
   • Email address
   • Phone number 
2. Indicate if the signers are signing in a representative capacity
   
   Click here to expand if the signers are signing the documents on behalf of someone else

   1. Click the 3 dots in the upper right corner of the signer's box.
   2. Select Make representative signer from the options. 
   3. Fill out the required fields.
      

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3. If any of the documents require more than one signer, click the Add recipient button to add more.
   • This does not include witnesses. Witness requirements can be added later.

If you have the credible identifying witness feature turned, fields to provide the witness's information appears directly below the signer's information. Learn more about using a credible witness for eClosings.

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Step 6

Closing team

Add members of your closing team. This includes anyone supporting the transaction.

• Role
• Name
• Email address
• Phone number

Check the Visible to signer box unless you want to hide the contact from your signers.

Click +Add contact to add additional participants. 

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Step 7

Signing schedule

Select a date range/window or schedule the closing.

• Review Set a Closing Window or Scheduled Closing Date
• Read about adding a buffer to prevent signers from joining your scheduled meetings too early.

Indicate what type of Notary will be used:

• Internal notary: Also known as In-House Notary (IHN)
• Notarize: Also known as Notarize Network 

If you're using an internal notary, you can select a specific person to be assigned or choose Unassigned from the dropdown to allow any notary from your team to handle this closing.

Review Assign a Notary to a Real Estate Closing for more information.

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Step 8

Prepare documents

Upload documents:

• An eSign Consent and Disclosure form automatically appears on every transaction:
  • The eSign Consent and Disclosure form is also attached at the bottom of this procedure.
• You must add at least one additional document to proceed.

Are you using Proof Closing Ops?

• Yes: Go to Step 9
• No: The documents automatically open for you to tag and prepare:
  • Review Tagging Documents for more information on self-tagging and using white-text tags.
  • Note: You can add a witness requirement by clicking the "eye" icon in the top right menu above your documents.
    • Read more about types of witnesses.

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Step 9

Special instructions

Before sending the transaction, you have the option to add any special instructions or notes:

• Add a personal note to your signers
• Add instructions for the Notary or the Proof Closing Operations Team (if applicable):
  • If you send transactions to Proof Closing Ops, use this box to indicate if a witness is required. The Closing Ops Team will add this requirement to your documents.

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Step 10

Send the transaction

Closing Concierge customers will experience this transaction flow and may see a Place order button (see this article for details) instead of Send transaction.

• Click Send Transaction

After you send the transaction, you'll receive a confirmation email.

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We're here to help! Please don’t hesitate to reach out to your Proof team with any questions about Proof Real Estate solutions.

To contact Support, click the Chat icon in the corner of your screen to start a chat with us, or send us an email at support@proof.com!