Deactivate or Reactivate an Existing User via Command Center

Audience: Organizations

The short answer: If you have access to user management in Command Center, you can deactivate or reactivate existing users across multiple organizations in your company. Command Center owners, admins, and user managers can perform the actions below.

Command Center is an add-on tool for Business Premium and Enterprise customers. Read Command Center Overview for more information.

New to Command Center? Here's how to access it.


Deactivate one or more users

  1. Select User management from the menu on the left.
  2. Find the desired user(s) using the search field or filters above the user list.
  3. Check the box next to the user(s) you'd like to deactivate.
  4. Select – Deactivate in the toolbar that appears above the user list.
User management list in Command Center with Deactivate button visible in the toolbar

Reactivate one or more users

  1. Select User management from the menu on the left.
  2. Find the desired user(s) using the search field or filters above the user list.
  3. Check the box next to the user(s) you'd like to reactivate.
  4. Select + Activate in the toolbar that appears above the user list.
User management list in Command Center with Activate button visible in the toolbar

Summary Checklist

  • Requires Command Center owner, admin, or user manager role.
  • To deactivate: select User management → check user(s) → select – Deactivate.
  • To reactivate: select User management → check user(s) → select + Activate.
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