Audience: Organizations
The short answer: Command Center owners, admins, and user managers can grant existing users access to Command Center by editing their role and permissions in User Management. Command Center is an add-on tool for Business Premium and Enterprise customers.
Read User Roles in Command Center for more about available roles, and Command Center Overview for general information.
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You can only grant a user access to Command Center if their root organization is also their home organization.
Grant Access to Command Center
To grant an existing user access to Command Center, follow these steps. New to Command Center? Here's how to access it.
- Click User management from the left menu.
- Find the user you'd like to give access to.
- Click the 3 vertical dots to the right of their name.
- Select Edit role & permissions.
- Toggle Access to Command Center to the ON position.
- Click Save changes.
Summary Checklist
- Confirmed the user's root organization is also their home organization.
- Located the user in User Management and opened Edit role & permissions.
- Toggled Access to Command Center ON and saved changes.
Still Unsure?
Our support team is happy to help. Submit a support request or chat with us from any page in the app.
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