Confirm Your Identity via an Identify Transaction

Audience: Everyone

The short answer: Open your invitation email and complete the required identity checks — no document signing or notary meeting needed.

This article is for individuals who receive an invitation from an organization to confirm their identity through an Identify transaction. These transactions do not require signing a document or meeting with an agent or notary.

If you were invited to verify your identity in a meeting, read Verify your identity with an agent instead.


How It Works

The organization chooses how they'd like your identity verified and sends the transaction. You receive their invitation from noreply@proof.com with a link to begin. Depending on their selections, you may be asked to complete one or more of the following:

Your verification results are shared with the organization when you complete the process.


Confirm Your Identity

The steps below show the full process as if all forms of verification are required. Your experience may differ depending on what the organization selected for your transaction.

1. Open the Invitation Email

Select the Get started button in the email from noreply@proof.com.

2. Begin Verification

Click Verify now.

Landing page for an Identify transaction showing the Verify now button

3. Verify Your Phone Number

Enter the code sent to your phone to confirm your number.

4. Confirm Your Name

Review and confirm your name as it appears on file.

5. Enter Your Personal Information

Provide your date of birth and the last 4 digits of your Social Security number. Enter your birth date in MM-DD-YYYY format. For example, July 12, 1989 should be entered as 07-12-1989.

Personal information entry screen for an Identify transaction

6. Select Continue

Click Continue to proceed.

7. Enter Your Address

Provide your current or former U.S. address, then click Continue.

8. Complete Identity Verification

Complete the required verification method(s) selected by the organization:

  • Knowledge-based authentication: Click Start now to answer questions unique to you. Read more about the knowledge-based authentication quiz.
  • Credential analysis: Select the device you'd like to use to capture your ID, click Continue, and follow the prompts to take photos.
    ID capture screen showing phone capture option with country and government ID type selectors for an Identify transaction
  • Selfie photos: Follow the prompts to take photos of yourself with your device. Read Capture selfie photos for identity verification for detailed instructions.

9. Receive Confirmation

A confirmation screen appears when you've completed the process. A notification is automatically emailed to you and the sender with the results.

Confirmation screen after completing an Identify transaction

If you've completed multiple transactions on Proof, you may be given the option to save your identity for easier verification next time. Read more about Proof Digital ID.


Summary Checklist

  • Check your email from noreply@proof.com for the invitation link
  • Have your government-issued ID ready for credential analysis, if required
  • Have your Social Security number (last 4 digits) and date of birth ready
  • Use a mobile device if selfie photos are required
  • Complete all required steps — your results are automatically shared with the organization when you finish

Still Unsure?

Our support team is happy to help. Submit a support request or chat with us from any page in the app.


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